Find quick answers to your questions below...
Our Mini Posters
Are the laminated mini posters waterproof?
At what level is the education info provided with each mini poster?
Can I remove the poster from the protective sleeve?
Do I need a magnifying glass / loupe to read my poster?
Do you offer discounts for purchasing multiple mini posters?
Do you offer laminating?
How are the mini math posters different from your larger ones?
How strong are the magnifiers you provide?
How thick are the protective sleeves?
What are the plastic clips I see on the protective sleeves in the photos?
Our Posters
Can I fold my poster? What's the proper way to handle it?
Do I need a magnifying glass / loupe to read my poster?
Do you have plans for new posters in the future?
Do you offer framing? How can I frame my poster?
Do you offer quantity discounts?
How are your posters different from your competitors' products?
How do you pack the magnifier with the poster?
Is it my imagination or do the poster close-up photos look a little grainy?
Why don't you offer posters based on novels like some other sites do?
Will my poster fade after time?
Our Glow In The Dark Keychains / Necklaces / Lockets
Are the keychains and necklaces durable?
Are your glow in the dark products water-resistant? waterproof?
How do I "charge" my glow in the dark product so that it glows?
Our Jewelry
Can I purchase just the text pendant?
Do I need a magnifying glass / loupe to read my jewelry?
Does your jewelry contain lead and/or nickel?
I like your sterling silver bail necklaces but they don't come in 3mm leather cord?
Is your jewelry handmade?
Is your jewelry intended for men or for women, or both?
Is your jewelry waterproof and/or water-resistant?
What necklace lengths do you offer?
Why are some of the jewelry close-up photos a little blurry?
Our Magnifiers
Are the magnifiers / loupes discounted when I purchase them as product accessories?
Are there any devices that the Lighthouse Phonescope doesn't work well with?
Can I purchase a loupe / magnifier by itself?
How big are the magnifiers you offer? It's hard to tell from the photos.
How do I choose whether to add a loupe / magnifier to add to my order, and which one do I choose?
I got one of the 40x loupes with my item. What's the little metal thingy that comes with it?
If I choose to purchase a magnifier, do I always get the one shown in the product photo?
The Entire King James Bible Poster
Does the poster include the books in the apocrypha?
Where are the King James Bible Word Clouds?
Which books of the bible are displayed in the poster?
The Utterly Complete Works of Shakespeare Poster
Where are the William Shakespeare Word Clouds?
Which works of William Shakespeare are displayed in the poster?
Product Packaging
What's the best way to open the package containing my poster?
Why do you pack your posters so securely?
Gift Orders
Can I specify that my order is a gift? What gift options to you provide?
Order Status
Has my order shipped?
There's a problem with my order, what do I do?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
I forgot my password.
When will my order ship?
Shipping and Returns
Do you offer combined shipping rates?
Do you offer free shipping?
HOLIDAY 2016 SHIPPING GUIDELINES
How long do you take to ship my order?
How much is my shipping?
How do I return or exchange my product?
I received the wrong product.
What is your return policy?
International Shipping
Can you guarantee what day my international delivery will arrive by?
Can you specify that my order is a Gift on the customs form?
What international shipping methods do you offer and how long do they take?
Do you ship to my country?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?
Fun Stuff
Where are the King James Bible Word Clouds?
Where are the William Shakespeare Word Clouds?